Technical Help
- Canvas Student Access Guide [PDF]
- Canvas Tips & Tricks
- Canvas Orientation for Students [Course]
- Zoom Student Guide
Mobile Help
Online Student Info
Be Prepared!
Are you prepared for computer problems or Internet outage? Plan ahead for upcoming due dates or course meetings in case anything unexpected occurs!
UW Info
- Disability Resources for Students
- PCE Help Center
- UW Library Services (PCE)
- UW Library Subject Guides
Can't access your course?
Check whether any of these apply:
- Recent registration?
It can take a full business day for your enrollment to be sent to all UW systems. - Registration hold?
A registration hold prevents your enrollment in an online course. - Is your course available?
Access to your online course begins 7 days before the course start date if not otherwise specified.
Contact Our Support Staff
Support Hours
Our support hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. PT (Pacific Time) excluding UW holidays. We provide extended support hours at the start of each quarter, with weekday support available until 10:00 p.m. PT during the first 2 weeks and Saturday support hours on both the Saturday before the start of the quarter and the first Saturday of the quarter, from 10:00 a.m. to 7:00 p.m PT. To reach us by phone, call (206) 221-1393 or for TTY (206) 543-0898.